Privacy Policy

When you create a merchant account, we collect your name, email address, business name, and password. When you connect a Shopify store, we receive order details (customer name, phone number, shipping address, and order/COD amount) necessary to book and track shipments on your behalf. When you book a shipment, we store the courier, tracking number, and shipment status.

We do not collect payment card details — courier accounts and billing are handled directly between you and your courier or payment provider.

We use the information we collect to:

• Create and manage your merchant account
• Sync orders from your connected store
• Book, track, and manage shipments with your couriers
• Reconcile COD amounts and generate payout statements
• Respond to support requests and communicate service updates

We share order and shipment details with the courier you select for a booking, since that's required to deliver the order. We do not sell your data or your customers' data to third parties.

We use industry-standard practices — including encrypted connections and access controls scoped by role — to protect your account and order data. No online service can guarantee absolute security, but we take reasonable steps to safeguard your information.

We retain your account and order data for as long as your account is active, and for a reasonable period afterward to meet legal, accounting, or reporting obligations. You can request deletion of your account and associated data by contacting us.

You can access, correct, or request deletion of your account information at any time by contacting us. If you have questions about how your data is handled, reach out and we'll help.

We may update this policy as the product evolves. We'll update the “last updated” date above when we do.

Questions about this policy? Reach out at abdulsattarvu752@gmail.com.